DIALOGUE PHONE CALL WITH BUSINESS PARTNER
A
: “Hello, REDSA Company can I help you?”
B
: “May I speak with mr. Ryan, please?”
A
: “Who am I speaking to?”
B
: “My name is Regina”
A
: “Regina, could you hold, please? I’ll transfer your call”
B
: “Okay thank you”
…..
C
: “Hello”
B
: “Is this mr. Ryan?”
C
: “Yes. Who is speaking?”
B
: “This is Regina. I’m sorry sir I want to talk about our new project. But
can’t be discussed over on the phone. Would you come for meeting Wednesday, at
3 pm in my office?
C
: “Hmm okay regina I think I could come for meeting on Wednesday.”
B
: “Okay. Thank you for your time sir.”
MAKE AN APPOINTMENT
A:
"Hello, REDSA Company."
B: "Hi, this is Regina. May I speak with Mr. Ryan please?"
A: "One moment, please?”
B: "Hi, this is Regina. May I speak with Mr. Ryan please?"
A: "One moment, please?”
…..
A
: “ I’am sorry He's in a meeting right now. Would you like to leave a
message?"
B: "Yes. Can you have Mr. Ryan call me back when he is available? My name again is Regina, and he can reach me at 021-881-0910."
A: "It's Regina at 021-881-0910. Can I tell him what this is regarding?"
B: "He sent over a fax, and the last page didn't print out. I will need for him to resend the fax to me."
A: "I'll let him know."
B: "Thank you."
A: "Thank you for calling REDSA."
B: "Good bye."
A: "Bye."
B: "Yes. Can you have Mr. Ryan call me back when he is available? My name again is Regina, and he can reach me at 021-881-0910."
A: "It's Regina at 021-881-0910. Can I tell him what this is regarding?"
B: "He sent over a fax, and the last page didn't print out. I will need for him to resend the fax to me."
A: "I'll let him know."
B: "Thank you."
A: "Thank you for calling REDSA."
B: "Good bye."
A: "Bye."
RE-SCHEDULE
A
: “Hello, REDSA Company”
B
: “May I speak with mr. Ryan, please?”
A
: “Who am I speaking to?”
B
: “Regina”
A
: “Okay Regina, Wait a minute, Please?”
…..
A
: “I’m sorry mr. Ryan has gone out. Would you like to leave message?”
B
: “Yes. Please tell mr. Ryan that I want to reschedule my appointment this
wednesday.”
A : ”At what time was that appointment?”
B : “It was for 4 pm and I want change to 3 pm.”
A : “I’ll make sure mr. Ryan gets your message.”
A : ”At what time was that appointment?”
B : “It was for 4 pm and I want change to 3 pm.”
A : “I’ll make sure mr. Ryan gets your message.”
B
: “Okay thank you”
APPOINTMENT LETTER
PT.
Terang Wijaya
Jl.
Bekasi Baru No. 179
Bekasi
November
1, 2016
The Director PT. REDSA Company
Prambanan Street, Yogyakarta
Dear Mrs. Diana
Director PT. Terang Wijaya, Mr. Taufik want
discuss about our bussines matter. I want to make an appointment schedule with
Mr. Ryan on Wednesday, November 9th. At 3 pm. Place : Gandaria City Hall. The
discuss about our new product and cooperation with your company.
I hope you can attend in that schedule,
because the result of this meeting will be report to the cental company in
London , Monday, November 14th .
I am waiting for a reply from you to approve
it or not, thank you.
Yours
Sincerely,
Regina
Olivia
Secretary
References:
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