Hallo,,,
Now I want to show you an example of complaint letter. And this is the
complaint letter.
Reginadeo
shoes
Mekarsari
street, Bekasi, Indonesia
Telp/Fax
: +62-737-2345xxx
Email:
reginashoes@yahoo.com
December
8th
To:
PT.
Papabrown Shoes Store
Danita
street, Bekasi
Indonesia,
71112
Dear Sir or Madam,
I
have recently ordered a new pair of shoes (item #123) from your website on December
4th. I received the order on December 6th. Unfortunately,
when I opened it, I saw that the shoes were used. The shoes had dirt all over
it and there was a small tear in front of the part where the left toe would go.
My order number is 16ml.
To
resolve the problem, I would like you to credit my account for the amount
charged for my shoes; I have already went out and bought a new pair of shoes at
my local shoes so sending another would result in me having two pairs of the
same shoes.
Thank
you for taking the time to read this letter. I have been a satisfied customer
of your company for many years and this is the first time I have encountered a
problem. If you need to contact me, you can reach me at +62-737-2345xxx
Thank
you for youre concern.
Sincerely,
Reginadeo
Shoes
References:
https://jujubandung.wordpress.com/2009/01/14/contoh-surat-komplain-bahasa-inggris/
